Have you ever had an upset customer that felt that you didn’t hold up to their expectations? Some situations you may find yourself in when a customer picks up their embroidery order. 1. Quality of Embroidery 2. Wrong Logo 3. Wrong Thread Colors 4. Wrong Sizing 5. Wrong location of […]
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*New* Online Payment for Embroidery Companies: Zoho Invoicing
Do you have trouble getting paid by customers? I found a great solution to help you get paid faster by credit cards. This product is called Zoho Invoicing. Zoho allows you to create an invoice and email it your customer for payment. The customer will receive a link for payment. […]
Sample Job Description: Embroidery Inside Sales Job Description
Inside Sales Job Description General Job Summary: Achieves maximum sales profitability, growth and account penetration with an assigned group of customers by effectively selling custom apparel and promotional items. Core Functions: – Promote/sell/secures orders from existing customers through a relationship-based approach. – Create marketing packages by the use of custom […]
Sample Job Description: Embroidery Production Manager
JOB DESCRIPTION POSITION: Production Manager JOB SUMMARY and KEY OBJECTIVES To keep the embroidery factory running efficiently and effectively while producing the highest quality embroidery in the Northwest. KEY RESPONSIBILITES and TASKS Manage the Embroidery Factory Manages all factory employees. Human Resources Hire and Fire Handle employee problems: Attendance and […]
Sample Job Description: Order Coordinator:
This is a sample of a job description for an embroidery factory: JOB DESCRIPTION POSITION: Order Coordinator REPORTS TO: Operations Manager JOB SUMMARY and KEY OBJECTIVES Processes all sales reps orders to ensure the accuracy, completeness, and on-time delivery. KEY RESPONSIBILITES and TASKS Work with sales reps on their […]
Customers that want discounts
We are in our 4th quarter busy season at our embroidery company. I had a difficult customer that came in to pick up their beanies and he wanted to have a discount. The customer already knew the price before placing the order. He wanted a $72.00 discount because he believed […]
Mission Statement: Apparel Graphic Academy
Mission Statement: The Apparel Graphic Academy provides a learning community with unbiased opinions for those seeking greater knowledge in the apparel graphic industry.