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Holiday Bonuses for Embroidery Companies

It’s the final week of work before Christmas. This is the time to review your company’s profit and losses for the year. It is also the time that employees are expecting a Christmas bonus.  Do most companies hand out Christmas bonuses?  I have spoken with other embroidery company owners and […]

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Collecting past due payments

Do you have customers that have not paid their bill in 90 or more days? I know I been collecting payment for a long time.  I recommend you go after the client if they’re 60 days or more past due right away. The first thing I do about clicking a […]

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Customer Expectations on Embroidery Jobs

Have you ever had an upset customer that felt that you didn’t hold up to their expectations?  Some situations you may find yourself in when a customer picks up their embroidery order. 1. Quality of Embroidery 2. Wrong Logo 3. Wrong Thread Colors 4. Wrong Sizing 5. Wrong location of […]

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Sample Job Description: Embroidery Inside Sales Job Description

Inside Sales Job Description General Job Summary: Achieves maximum sales profitability, growth and account penetration with an assigned group of customers by effectively selling custom apparel and promotional items. Core Functions: – Promote/sell/secures orders from existing customers through a relationship-based approach. – Create marketing packages by the use of custom […]

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Sample Job Description: Embroidery Production Manager

JOB DESCRIPTION POSITION: Production Manager JOB SUMMARY and KEY OBJECTIVES To keep the embroidery factory running efficiently and effectively while producing the highest quality embroidery in the Northwest. KEY RESPONSIBILITES and TASKS Manage the Embroidery Factory Manages all factory employees. Human Resources Hire and Fire Handle employee problems: Attendance and […]

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Sample Job Description: Order Coordinator:

This is a sample of a job description for an embroidery factory: JOB DESCRIPTION   POSITION: Order Coordinator REPORTS TO: Operations Manager JOB SUMMARY and KEY OBJECTIVES Processes all sales reps orders to ensure the accuracy, completeness, and on-time delivery. KEY RESPONSIBILITES and TASKS Work with sales reps on their […]

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Customers that want discounts

We are in our 4th quarter busy season at our embroidery company.  I had a difficult customer that came in to pick up their beanies and he wanted to have a discount. The customer already knew the price before placing the order. He wanted a $72.00 discount because he believed […]