Author: Erik Mickelson

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Customer Expectations on Embroidery Jobs

Have you ever had an upset customer that felt that you didn’t hold up to their expectations?  Some situations you may find yourself in when a customer picks up their embroidery order. 1. Quality of Embroidery 2. Wrong Logo 3. Wrong Thread Colors 4. Wrong Sizing 5. Wrong location of […]

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Sample Job Description: Embroidery Inside Sales Job Description

Inside Sales Job Description General Job Summary: Achieves maximum sales profitability, growth and account penetration with an assigned group of customers by effectively selling custom apparel and promotional items. Core Functions: – Promote/sell/secures orders from existing customers through a relationship-based approach. – Create marketing packages by the use of custom […]

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Sample Job Description: Embroidery Production Manager

JOB DESCRIPTION POSITION: Production Manager JOB SUMMARY and KEY OBJECTIVES To keep the embroidery factory running efficiently and effectively while producing the highest quality embroidery in the Northwest. KEY RESPONSIBILITES and TASKS Manage the Embroidery Factory Manages all factory employees. Human Resources Hire and Fire Handle employee problems: Attendance and […]

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Sample Job Description: Order Coordinator:

This is a sample of a job description for an embroidery factory: JOB DESCRIPTION   POSITION: Order Coordinator REPORTS TO: Operations Manager JOB SUMMARY and KEY OBJECTIVES Processes all sales reps orders to ensure the accuracy, completeness, and on-time delivery. KEY RESPONSIBILITES and TASKS Work with sales reps on their […]

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Customers that want discounts

We are in our 4th quarter busy season at our embroidery company.  I had a difficult customer that came in to pick up their beanies and he wanted to have a discount. The customer already knew the price before placing the order. He wanted a $72.00 discount because he believed […]

Training

Attendees of the Apparel Graphic Management Training

Don Allen Alpine Graphic Apparel – High Point, NC alpinegraphicapparel.com    Office 336.884.6035   Cell 336.456.9299   Pete Bolsoni Same Day Tees – Peotone, IL samedaytees.com   Office 708.258.6666    Cell 708.205.8337 pete@samedaytees.com   3. Ed Chapman and Ross Mosteller Bahama Joe’s – Savannah, GA         bahamajoes.com   Office 866.433.0060   Cell 912.658.0628 echapman@bahamajoes.com Brian Keesee […]

Training

Apparel Decorating Management Program: Sunday

SUNDAY > INCREASING SALES & PROFITABILITY                                       8:00am –   8:45am   B R E A K F A S T       9:00am – 11:00am   GROWING MORE NEW LOCAL ACCOUNTS THE SMART WAY  Formatted as                                     a workshop-type forum, the program focuses on expansion vis-à-vis harnessing                                     advantageous local and regional […]

Training

Apparel Decorating Management: Saturday Program

APPAREL DECORATING MANAGEMENT SYMPOSIUM  SATURDAY > INSIDE THE INDUSTRY AND GETTING TO WHERE YOU WANT TO BE                                                                         8:00am –   8:45am   B R E A K F A S T       9:00am – […]