Company Merchandise stores


Company stores are the best medium to distribute apparel to your employees. Northwest Custom Apparel is your first choice

Reasons for choosing a company store from Northwest Custom Apparel

  • Allows employer or employee committee to select apparel to be given to employees.
  • Allows selection of custom logo for apparel Choose a custom logo for an event
  • No requirement to purchase apparel. Only pay for what was ordered
  • No inventory requirement
  • Purchase on demand
  • HR Manager has no confusing problems in taking orders and distributing merchandise

Making the HR Manager happy

The reasons for the above are to make a HR Manager’s life hassle free. Trying to figure out what to give your employees is confusing. This option is to make your team a part of the selection process.

Distributing company caps

Distributing caps from a company store will guarantee each branded cap will be worn and will get at least 3,300 views in its lifetime. This is an inexpensive way to show off the company’s brand. Your cost is less than 3 cents per impression

Erik Mickelson, Northwest Custom Apparel
Erik Mickelson, Operations Manager, Northwest Custom Apparel poses for his 2016 Staff Photo. Erik joined his father, Jim, after graduation from Washington State University in 1996.

Custom decorated apparel will get even more looks. A full back tee shirt is an inexpensive way to get your message out. In a year a tee shirt will capture at least 4,000 eyeballs. At $10.00 per shirt it will cost less than 2 cents for each eyeball.

If the company decides to allow employees to purchase company merchandise the collection process is a slam dunk. Employees will be able to order and pay for all merchandise on line. Another option is payroll deductions to cover the cost.

Best Benefit

The best benefit of a company store is getting the brand out and making everyone a winner. Employees get branded merchandise and the company gets brand recognition.

Northwest Custom Apparel has been doing company stores and have a good track record putting them together.  It has proven to be a moral builder and a great marketing tool.




Promote your brand with caps

Caps another marketing tool

The question is how to get more marketing bang for our buck. There are so many options to choose from that makes this process confusing.

The objective is to capture eyeballs. If you are a mega size corporation you start looking at a medium to get maximum exposure to your message. If you have the money you can choose super bowl Sunday.  Here you can spend 2 million for a 30 second ad. However if 40 million people are watching the game and this equates to 5 cents an impression.

However 2 million dollars is generally out of the budget for most of us.

A solution to this dilemma is that to adjust our budget so we can capture as many eyeballs as possible and not go bankrupt

One medium which is really popular and effective is to put your message on a cap. Caps are everywhere and your message will never go dead.  It just keeps on ticking and forever working for you.

The average cap generally will range in price from $8.00 to over $20. Forget the $20.00 cap because we don’t want to promote Nike or any other sports company.

The assumption we are making is that a cap will be seen 3,136 time in its lifetime.

The cost per impression is now simply 2 cents a pop. This is a much better marketing spend than thinking Superbowl.

There is one company in the United States that spends

the majority of their marking dollars on caps. Their market is focused on people who use and operate construction machines, farm combines, bulldozers and other equipment monsters. These are people generally do not read trade journals or business publications. But they do like neat looking caps .

The local equipment dealer better have a good supply of these promo caps to keep these people happy. These people are their customers.

Custom caps are available from NW Custom Apparel

Passing the family embroidery business

A big problem with a family owned business is when is it the best  time to pass the torch. There are two problems one being is the founder ready to give it up. Or is it too early to give it up.

A goal with all entrepreneurs is to retire with a nice monthly retirement check and leave a legacy for the family  Northwest Embroidery has this problem and we want to share some thoughts.

70% of all business do not survive the second generation. Passing the torch is not easy. The question looms as to who will get handed the torch. Is the person selected capable and will there be a fight in the family. Factually 70% of all businesses flame out with the next generation. The percentage is very scary when there is a big legacy involved.

Estate planing

Before these questions are answered there has to be estate planning regardless who takes over. The method of transfer has to be in place before the founder rides that mythical black camel into the desert.

The most important is to have a will. Without a will everything can be lost or divided by a stranger. No matter how bad the will is it must be done before exit time. Probate can be very ugly and messy.

Transferring assets before death

The easiest before decision time is to transfer assets either by gift or sale. This should be done and everyone knows who is getting what part of the business or estate.

Stock is the easiest to transfer because the value is subjective. Another easy move is to put everything possible into a joint account. The objective is to die broke. But just hope everybody involved can be trusted to wait for the moment of final distribution.

LLC corporation

One technique is to set up a LLC corporation with family members as stock holders. This is a relatively easy method to transfer assets and minimize tax liability.

Estate Ideas

Northwest Embroidery has used some of the ideas listed above in our business planning. We do not want the business to end with a key man death. We pretty much have our legacy in place and now the owner can start to enjoy the fruits of his estate.

This is not legal advice but just putting my thoughts to paper so they can be shared with fellow entrepreneurs.

One good solution is to not get old.

Contract DTG printing Sea/Tac

Largest DTG printer in Puget Sound

Decosource is the largest DTG (direct to garment ) printer in the pacific northwest. They have be in business since 1977 starting out with one embroidery machine. The now do screen printing, DTG printing, Embroidery, custom sewing and whatever you can put a needle into.

Because Decosource is a contract printer you can bring your own garments in for decoration. This is a convenient way to save money because you can buy the apparel from a distributor. (we recommend Sanmar located in Preston Wa. Sanmar will ship your order to Decosource free freight. This cash savings goes directly to the bottom line.  Decosource does all the work  and all our customer has to do is sell.

Small orders are very easy to do because the printing is digital. The process is such that our customer sends us their finished art work and we do the rest. All you have to do is go to Costco and save money.

Note: The art work must be clean and sharp. We ask for 300 dpi.jpg so it will print clear on the garment. We really like vector ready art because we can size it and make any changes if needed.

Deco has the state of the art equipment. We use only the Kornit printers which are made in Israel. Israel is known as the world center for printer R&D. This is why it was a natural to develope and manufacturer theprinters in Israel where the best talent is available. You might note Amazon and Fanatics use Kornit printers exclusively

Custom small orders means you can have multi-color designs and not have a screen set up. A small screen order which has 6 colors will cost at least $120.00 for set up. With digital the set up is$40.00 (one time only). This allows you to come back and order the single piece you forgot with the original orders. This is a big plus because we haven’t experienced too many perfect orders.

If you have to go back to your original screen printer you will be paying additional set u charges.




Custom patches Tacoma

Embroidered patches

Embroidered patches are a economical way to decorate a item of apparel. The use of patches was very big during World War II. Each unit from a corps to a platoon used embroidered patches to promote comrade and a sense of belonging.

After the war the market for patches grew. Boy scouts used them as merit badges. Sport teams decorated their uniforms with patches. Companies provided patches to sports teams to promote and advertise their products or company.

1974 Patch caps are popular

Around 1974 patch caps started to become popular. Caps were now getting decorated with a simple patch on the front as a method to promote a message. Seed companies used this as their primary method of advertising. Think of all the Cat caps, John Deere caps, Coors beer caps that were sporting custom logos.

Logo Caps

In 1977 recognizing the popularity of logo caps Northwest Embroidery was started in Tacoma, Wa.. The business model was to find a better way to manufacture emblems in the pacific northwest. At that time 90% of the embroidered patches were made in and around Union City New Jersey. This area was known as the embroidery capitol of America. The patches were made on giant Shiffli looms which produced quantities of 220 each.

The team at Northwest realized the real market was for small orders. The goal was to manufacture in groups of twenty four and attach these emblems to caps. The order size made sense because a customer could now purchase small quantities and not have to figure out what to do with 220 patches.

A solution to the problem

In order to make this plan work a machine was needed which could produce small quantities. This void was filled by a Japanese company who developed a multi-head embroidery machine which could produce in multiples of 12. The problem was solved.Off to the races


Northwest purchased two 12 head machines and started selling small orders. They have been doing this ever since. The company is now 42 years old.

screen printed tee shirts

T Shirt Quality

There is a difference in tee shirt quality. Many manufacturers have introduced premium tee shirts which are a little finer, a little heavier and sized to fit. These are the styles that Northwest Custom Apparel offers its customers.

The norm is now customers are asking for a better grade of tee. A premium T-shirt is knitted using ring-spun rather than open end yarns. In ring spun goods the fibers are all aligned in the same direction. Open end spinning produces the cotton fibers run in random directions.

Regular Cotton

Manufacturing regular cotton is less expensive than ring spun and does offer breathability the softness is just not there. However they are great for promotions like a race, a company picnic, fund raiser or when price is the determining factor in purchasing.

Ring spun definitely gives you a much nicer yarn says Jim Mickelson CEO of Northwest Custom Apparel. Being ring-spun makes it stronger and makes the fiber more uniform. This is where you get the softer hand which takes the stiffness out of a finished tee.

The other fundamental distinctions between a premium and a mid-range Tee consists of the amount of fabric. We see more and more oversized tees being asked for along with a heavier tee and a larger size.

Taped Seams

There is also a belief that taped seams make for a better shirt. All this does is add to the cost. The stitches used in making the shirt are so good that taping is not necessary and just adds to the cost.

Double stitching on the sleeves and at the waist adds to the strength of the garment.

As with any purchase, you must determine what’s most important to you, what you’ll be using your shirts for, and how much you want to spend. Though ring spun cotton is generally a bit more expensive, the added cost is minimal and will not break the bank. As the old adage goes, buy nice or buy twice.


Direct to Garment printing problems

Direct to Garment printing problems.

I am going to try and summarize some of the problems which  do occur with DTG printing.

Same Day Shirts
Are you in a rush and need shirts by 5pm the same day? Try Same Day Tee’s and you will be impressed. Submt your order by 10 am and pick up by 5 pm. This is offered by Northwest Custom Apparel

Purchasing a DTG Printer

One big problem is purchasing a machine which is designed for hobbyists. I won’t name them but you can figure out who they are by the price. There are distributors and manufacturers who are trying to crash the DTG market by offering a machine which looks competitive because of the low price.


One thing never believe is the amount of production you can get from a lower priced machine. It just isn’t there. When you see the demo the trick is for the sales rep to print a simple left chest design on a white tee. It looks great and you are sucked in by the productivity.


Not included in the demo is that fact that there is a pre treatment process which has to be done before printing the garment. The pre-treatment consists of spraying a pre-treatment on the shirt and then heat pressing it to prepare it for printing. Generally the demo will have all the shirts pretreated before to evade the fact that there is a process which takes time before actual printing. you should contact NWCustom Apparel if you have any serious questions.

Curing and finishing

Once the shirt is printed the design has to be cured. You can do this with a heat press machine or a dryer used for curing screen printed tees. This is all a part of the production cycle.

When you are told 50 pieces per hour don’t believe it. It just won’t happen for the lower priced machines.

You must pay for production

If you want production you must consider spending around $500,000.00 for two top of the line DTG printers. (never buy one) This will get you a machine which pre-treats and prints in one cycle.  All that’s left to do is run the shirt through a dryer. Productivity with this machine will give you a 40-60 production for left chest white tees. This is a license to print money.

I will continue to update my thoughts on DTG and this is just a brief summary of my feelings.

Marketing DTG and selling DTG

Marketing DTG printing

Direct to garment printing is not exactly new to the decorated apparel industry. However it is starting to get recognized as a decoration of choice. The benefits for DTG need to be incorporated into any marketing program a decorator choosing.

The best way if you are a newbie is to start printing sample shirts. Taking advantage of easy production should let you do at least two shirts a day and present Saleto your client.

At Northwest Custom Apparel we have a program called the WOW program. We print sample shirts on the fly and send them to our customer data base. The results are really good. We let our customer know it is easier for us to send a free sample and stay away from a time consuming sales call.

Sales calls are expensive

Our customers who are business owners see our logic. They agree that the days of making sales calls are expensive and time consuming. In the Seattle area we are rated number 5 in bad traffic. Going to Seattle is a half day event for us. Why should we go when we can get UPS to do the driving?

Another marketing tool we like to use is direct mail. There are so many companies offering printing and mailing services that it would be crazy not to take advantage of this bargain.

Post Cards

We like to design a nice post card and then send to our targeted customer data base. On average a 1,000 piece print and mailing will run about $800.00. This is a bargain when you can stay in front of your customers on a regular basis.

E Mail marketing

E-mail marketing will work if you have a strong customer base who will open your e mails. One thing to be aware of is the fact that you might get a lot of spam bounces. This can hinder your whole direct mail program if start getting a lot of rejection.

In summary we recommend first actual samples, the direct mail and finally e-mail.

Same day screen printing

Screen Printing vs Digital Printing

The question always asked is what process is better for decorating tee shirt?

Quality of the print

One feature of digital to garment printing is the quality of the print. The detail on DTG printing is far superior to screen printing With dtg you can choose as many colors as you want and not have to set up a separate screen for each color. This allows DTG to print small orders.

High cost for multicolor small orders

The cost for multicolor screen printing on small orders is very high. This is why a DTG print will knock your socks off.

However if the order is large lets say over a 144 pieces the screen print method becomes cost reasonable. You can amortize the cost of the set up over the price of the large order.

Fill in orders are killers

But one disadvantage is when the customer wants you to do a fill in order. A fill in order is a post order when the customer realizes they need an additional three pieces. The set up gets quite expensive.

Carcinogenic Compounds.

One problem with screen printing inks is that they have carcinogenic compounds in the ink. This never was a problem until someone discovered that these inks can be harmful to kids. Government regulations dictate that only water based ink should be used for youth. The cutoff age is generally 12 years. This is a hard one to enforce but the day will come when enforcement will become mandatory.

Soft hand to the touch

DTG printing using water based inks is very soft to the touch. Screen prints inks generally are plastisol and hard to the touch. It’s a crime to screen print a soft cotton top with plastisol inks. The feel is horrible.

DTG gives the garment a very soft and comfortable feel when it is worn. Women especially like the soft feel on a cotton garment on their chest.

At Decosource all our inks and materials are environmentally safe.



Tee, Tees and More Tees

Tees, Tees and more tees

Our investment in a Kornit printer was a wise move. We purchased the unit with some reluctance because of the price.

DTG Pricing

You can expect to spend close to $300,000.00 for a new machine. We bit the bullet and purchased three.  We never looked back.

Some say we could get more production if we purchased the less expensive DTG printers available. This argument sounds good if you are shopping price.

Bargin Priced DTG printers are suspect

We found that the lesser priced printers are not fit for production. These machines work real well if your market is geared to single shirt printing. The margins are great for one off printing.

If you are going to use a lesser priced model you have to be aware of the time to print a shirt. They just do not perform as advertised.

DTG Production time

We found that the printing process is slowed down due to the application of the pretreatment. Each shirt has to be pretreated before printing. The process is to first spray the pretreatment on the garment and heat press to lay the fibers of the garment down for printing. With the Kornit the pretreatment is included in the printing cycle. This is a important time saver to consider if you are going to do production. The pretreatment process generally takes about 2 minutes vs no time using a Kornit.

The next step after pretreatment is to print the garment. Time in a Kornit is around 2 minutes or less in the new machines. In a mall style printer the time is about 4 minutes.

Finishing the shirt

After printing the garment has to be heat pressed again to finish. Using a Kornit we run the garment though a dryer and the project is complete. The dryer does take a little longer but it does not eat up labor time like a heat press machine does.

In summary we make tees, tees and more tees than a lower priced DTG printer.

tees, tees and more tees

Both systems are good but you can make some real money with the Kornit.